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You have 7 days from receiving your order to request an exchange or refund for any reason. Hair must be in its original condition meaning no dying, bleaching, chemical processing, unravelling, washing, or cutting.
If you notice any obvious problems upon receiving your order such as your order has the wrong items, lengths, or patterns, please contact us immediately at support chat with your order number in the subject line. We will correct the problem at no cost to you.
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